Delivery and returns


 

Delivery:

All our web orders are dispatched next working day via Royal Mail or Interlink Express. Our working days are Monday-Friday (we are closed bank holidays).

 

UK delivery:

Flat fee of £2.75 with free delivery on orders of £15 or more. Orders are sent using Royal Mail Tracked 48. For quicker delivery please select Interlink Express next day delivery at checkout.

 

Europe:

International Tracked / Signed 0-1.9kg : £5.00

International Tracked / Signed 2-5kg : £8.00

Most deliveries arrive in 3-5 working days after dispatch via UK Royal Mail.

 

USA, Canada and Mexico:

 

International signed / tracked 0-1.9kg : £9.00

International signed / tracked 2-3kg : £16.00

Most deliveries arrive in 5-7 working days after dispatch via UK Royal Mail.

 

Rest of the world:

 

International signed / tracked 0-1.9kg : £9.00

International signed / tracked 2-3kg : £16.00

Most deliveries arrive in around 7-10 working days after dispatch via UK Royal Mail.

 

Returns:

We do not accept returns of coffee orders however if you are in anyway unhappy with your purchase please contact us via email at info@horshamcoffeeroaster.com. We will always do our best to put things right.

If you wish to return an equipment order please contact us as soon as possible after order or delivery to facilitate the return. Purchases of equipment are covered by distance selling regulations. For more information please click here.